Complaint / review / scam report
CenturyLink — Worst Experience Yet

Complaint / review text:
I just had one of the worst customer service experiences of my life — and that's saying something. I have had CenturyLink for about 18 months.

I made the mistake of allowing them to combine my DirectTV bill with my CenturyLink bill. They totally screwed it up and as a result my TV service was cut off. That's not the worst of it, though. It then took 5 hours, most of it on hold, to resolve the problem, pay the bill and get my service restored.

I strongly recommend people in Phoenix get their Internet from Cox! They couldn't be worse than CenturyLink.

Contact information:
Author: Contact with Author

Offender: Centurylink

   State: Arizona   City: Peoria
Address: 100 Centurytel D
Phone: 18772905458, 8003668201

Category: Internet & Web


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