Complaint / review / scam report

Complaint / review text:
I tried Eharmony 6 months before cancelling my account. Much to my surprise, I was charged for another 3 months subscription after I cancelled a month prior!!!

The customer representative told me by leaving the automatic renewal field on, my account would continue to renew and my credit card would continue to be auto-drafted! Not happy!!! I have turned off the auto renew in the past, but when I called to request a refund was told that each time I make a payment (monthly), the auto renew turns back on automatically.

Buyer beware—read the fine print and log back in afterwards to make sure it is really inactive.

Contact information:
Author: Contact with Author

Offender: Eharmony

Address: P. O. Box 60157
Phone: 8009512023

Category: Internet & Web


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