Complaint / review text:
I was a Charter Communications customer for several years but I only had the "Antenna Service and Internet" my bill was less than $20.00 a month. The last time I submitted a payment to Charter Communications was for $20.00 but Charter Communications cashed my check for $80.00.
I brought this error to my bank and they reimbursed the overage $60.00 back into my account.
Charter Communications still recieved their $20.00 payment but apparently Charter Communications wasn't happy with that they wanted my $60.00 too and now they have since filed with a collection agency to get that $60.00, can you believe that!!! Needless to say I am no longer a Charter Communications customer and if anyone out there is considering Charter Communications you better think twice.