Complaint / review / scam report
Comcast wants my SSID and Password

Complaint / review text:
Comcast recently rolled out a 3.0 Modem upgrade. They sent me their new Modem which included their Router.

That required my (their) SSID and PASSWORD! No thanks Comcast! Want to get hacked? Try changing your SSID or Password?

You can't. Comcast owns it! And you! I had to demand a new Modem without the Router.

That's the good news. The bad news is that there is a million other people that are installing the Modem with the Router included because they don't know any better! My old Modem had the battery included. The new Modem - I am SOL - even though I pay Comcast $260 every month for this "service".

For this, we should be able to buy our own Modem anywhere, and install it ourself.

Not just at Best Buy.

Contact information:
Author: Contact with Author

Offender: Comcast

   State: Florida   City: Panama City
Address: 1500 Market Street
Phone: 180018002662278

Category: Internet & Web


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