Complaint / review text:
I am businessman and I needed to host a couple of websites. I currently use Godaddy.com for my domain names which have a couple of hundred. I wanted to ask a couple of questions regarding the hosting but as I can't email them nor create a support ticket, I'll just have to go to someone else. I'm really surprised and disappointed that Godaddy have gone down this route for support as clearly so many people don't like it. Having read so many bad reviews of their service and not being able to use my preferred method of contact, I have decided not to use them. My advice to Godaddy is this: Don't force people to call you, open up as many communication channels as possible otherwise people like me will just go somewhere else.