Complaint / review text:
I was approved for a home loan in October 2013. I had signed all the necessary documents and paid the transferring cost, but the property is still not registered in my name. A year after (October 2014) I moved into the flat with the arrangement of paying occupational rent with the agency (Jack Russell Estate). I contact them each and every month to find out about the progress, I am always promised that this case will be put to rest in a weeks time e. G. 3 weeks if not sent from pillar to post. Sometimes when I call the conveyancer she gives me attitude.
When the bank finally lodged in November 2014 I discovered that the electrical compliance certificate issued was invalid, due to the fact that what was recorded there was false as there were still electrical faults needed some attention then. I told the bank attorney to freeze the process until they resolve the matter. The rest is history.
Now when ever I ask progress from the conveyancer she always brings that up; meaning I should blame myself for this matter to drag as I reported the regarding the electrical compliance certificate. No service delivery I have received as yet and its taking forever.