Complaint / review text:
My daughter ordered books online in response to their "Fast and Free Delivery of text books". The books came late, I could not get through to a live person for 4 days, only to be told by a supervisor that it isn't their fault if customer service representatives give the customers incorrect information! I am now waiting AGAIN for another supervisor to call me.
I won't hold my breath, as it seems their big take on things are, we have your money, so what's the problem?!