Complaint / review text:
Like many other unsatisfied customer's from Harlem Furniture's "The Room Place"... I was suckered into taking advantage of what appeared to be good financing deal. The furniture set I ordered was built with such shoody workmanship, I asked the same day it was delivered to take it back.
However, as quick as The Room Place is to deliver their junk... It's been 4 weeks of daily communication with their complaint department trying to resolve this mess. Can you imagine a company that must employ a mid-size complaint department???
You'd think their leadership would provide a good product at a decent price... But since The Room Place knows their selling, it's easier just to hire a bunch of goons to answer the customer concers and complaints. Do not do business with The Room Place... There are many fine competitors that will bend over backwards to accomodate your business and re-peat business.