Complaint / review text:
We had been to several other stores (big box, high end, and smaller cabinet retail stores) looking for kitchen cabinets for quite some time. When we walked into the Cabinets to Go location in St Peters, MO we found beautiful cabinets that were not made from particle board at a fantastic price.
We paid less than half price for all wood cabinets here compared to the big box stores trying to sell us particle board cabinets. We ended up ordering the B. Jorgsen & Co Victoria Ivory cabinets in July and were told it'd take about 3 weeks for the cabinets to arrive. That's exactly when our cabinets arrived.
They were easy to assemble, but one cabinet did arrive with a cracked face. We called store and the national customer service and they had a new cabinet in our home in just a few more weeks. The customer service at the store level was fantastic from day one. Everyone in the St Peters store went beyond expectations - Jana, Brandon, Cody, and Terri.
I can't say enough about what a standout team they are and my kitchen looks fantastic!!