Complaint / review text:
I received my 1/22/2009 Embarq bill with a charge from ILD Teleservices for MBG Voicemail set-up on 12/29/2008. I did not order such a service! I called ILD Teleservices with the number provided. The man that finally answered said they were just billing for MY BILLING GUYS. He said I would have to call them. I had to ask for their telephone Number. I asked him what ILD stands for. He said nothing, it's just the name of the company. He made no attempt to be helpful, and was rather surly. The number for My Billing Guys is 800-215-1961. I called that number and got a fast message that the mail box was full, and to try again another time. I know that I will never get anyone from My Billing Guys. This charge, totaling $8.94, will cause me hours of phone calls leading me nowhere. It is a KNOWN rip-off. Why can they get away with this?