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Complaint / review / scam report
Mattress Firm
Horrible matress from matress firm — do not buy from them ever

Complaint / review text:
My mom broke 2 hips so we were told by doctors she must have a firm mattress - we purchased for $1000 Simmons Beauty Rest. We had the mattress 4 months and it completely sank in the middle.

My 80 year mother falls into the gully in the middle and can't get out. We waited 2 months for the warranty department to come to our house to verify. I paid $25 dollars. They found a stain on the mattress.

So even though they said the mattress did collapse because of the small stain they do not have to give her another one. Absolutely disgusting - They are a ripp off company selling bad mattresses - Please do not buy from them they are cheats and scammers.

I believe they sold my mom a used mattress as she had a thick mattress pad on it - no way to get stain.

Contact information:
Author: Contact with Author


Offender: Mattress Firm

   State: Florida   City: West Palm Beach
Address: 5815 Gulf Freeway
Phone: 8669423551
Site: www.mattressfirm.com

Category: Miscellaneous

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