Complaint / review text:
I have worked with photography and design clients for 35 years and have never had an experience so terrible as with WestBow Press. I had written a 160 page book of poetry and short stories with a finished manuscript and I had finished artwork for the cover. WestBow Editorial took it and completely changed text, titles and punctuation, but I thought fine that is their suggestion. I specified I did not want the text changed, not the fonts or interior text design and it went to WestBow Design. They altered every page and changed my cover design, scrapped my spine (when I had told them I would adjust it according to the width they would specify). This went on and on for 7 months until they refused to allow me to submit a brighter color cover (because RGB to CMYK had dulled the images). I had no choice but to walk away without any refund. I have never in all my professional photography, graphic design and writing career had to deal with a company like WestBow.