Complaint / review text:
Does anybody know which department in the U.S. Oversees the practices taken by paypal?
To summarize, seller did not list any shipping (zero), I won the bid and then my secretary paid the bill but when I reviewed the bill I found that $79 had been added to the amount for shipping.
Paypal found in my favor and wanted me to ship back the item AT MY COST/loss (what a potential scam that is). I called and was told that the seller would be contacted to pay the shipping label and I said why don’t I just keep the item I “won” and he simply refund the money which was illegitimately taken from me. They said okay they will contact the seller in that regard and then I receive an email that states they find NOT in my favor (!!!).
WTF? The former email states in my favor, all the calls to paypal were concluded with all the agents finding the listing definitely did not include shipping.
What entity can operate this unethical way?