Complaint / review text:
Usually one never gets around to writing a compliment, but today I just felt I really had to!
We applied for finance through Nedbank when wanting to purchase a Red Java 170 Sport Scooter at Motomia Brackenfell. We filled in all the forms and Christina sent them through to head office. It was a disaster with Nedbank, as they kept on wanting paper work and when the previous statements were a few days old, they kept on requesting new ones.
Through the 3.5 weeks of complete frustration, Christina kept me up to date DAILY, and was funny, friendly and really tried her best to accommodate me. Her hard work really was very much appreciated.
They even had the Java ready for me me in the back of the shop for 3 weeks until my finance went through! Finally yesterday we rather went to FNB and instantly got the finance, and we went to fetch our new Java! The staff on duty yesterday afternoon (including Christina) then also stayed late just to set up our scooter so that we could take it home with us! Thanks for the awesome service!!!
Christina, that Branch would fall apart without you!!!