Complaint / review text:
Im a contractor, Ive installed countless kitchens supplied by this company. Even when they do the measuring themselves, they screw up over and over again.
Each store has one or maybe two people in the whole store out of eight or ten salespersons with more than 6 months experience designing or selling kitchens.
Its a low paying commission based job which doesn't attract the best candidates leading them to shady practices. Once they take customers money its up to the contractor or customer to stay on top of them.
When these unqualified designers make a mistake they loose commission, thats why they dont own up to their mistakes, they lie and pass the cost on to consumers, or they leave you with an unfinished kitchen for 3 months. For the cabinets they're selling, a customer is better off going to a big brand home center, where the price is cheaper for the same product and customer satisfaction is the main focus, not commissions and lack of accountability.