Complaint / review text:
I bought a sofa from them 2 weeks ago and it was delieverd with a broken leg and a hole under one of the cushions. Plus the tag that states "Do not remove under penalty of law except by the consumer." Well the tag was gone and they never came out to fix the broken leg and cushion.
I contacted the Attorney General of the State of Ohio. The store called me and said they would pick up the furniture today and "Corporate" was cutting me a check for a refund. I called them back and told them they could not have the furniture unless I had the refund check in my hand.
No matter what state you live in, you have an Attorney General to file a complaint to. I did mine online. If we get enough people to complain they will do a complete investigation and eventually I hope put this unscrupulous company out of business.