Complaint / review text:
I lodged a complain by the NCR 01.10.2014 with regards to my dedt counsellor/creditor that's not distributing the money accordingly. All of the statements and distribution reports were supplied to them and a monkey can see either the money weren't paid over to the creditors or the creditors on their statements.in October My balance showed R4112 (if I'm correct) and I settled that's amountuusing my last money. The debt counsellor said I must pay another R600 which I did. When I requested paid up letters I was told their system weren't updated (for 3 years). I apparently owed Absa more then R11 000. I only received 1 paid-up letter from another creditor. Absa Bank said they received last payment in june so I forwarded prove of payment to them. Mathoto form ncr is dealing with my complain since 1 October but it looks like she don't do anything to help. Evertime I phone to ask for feedback she can't tell me anything. Last week she dropped the phone in my ear and I phoned back. She then requested docs that I already sent. I need to apply for a home loan cuz several times I was almost homeless. My debt was originally about R50 000. I paid since November 2010 R2 700 a month.