Complaint / review / scam report
Billed for account I did not know I had - Account

Complaint / review text:
I got an email from stating that my credit card had expired. I went to the sight and found that I had an "account" that cost $15.99 a month. I contacted them asking for cancellation and a refund for the months I was billed (my bad, I did not notice the charge on my cc bill, but hey, $15.99 didn't raise a red flag). I never, once, used the service. They replied that I had to call and cancel and that "After thorough review of your account history, we%u2019re unable to issue a refund for the charges in question. Your account was open when these charges were applied. Open accounts are subject to monthly service fees, as stated in our billing policy." I am quite unhappy and will pursue a refund. I feel ripped off and taken advantage of.

Contact information:
Author: Contact with Author


Country: USA

Category: Miscellaneous


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.