Complaint / review text:
Global Personals Ltd run a number of dating websites.in the situation where you wish to cancel your subscription you have to inform them by phone. Upon doing so, the operator confirms yours cancellation and then gives you weeks membership free of charge. However, it is not explained to you that if you do not phone to cancel again - then Global Personals will charge you for the next period. Since you have made contact by phone - there is no record of the conversion. Once the payment is made - you complain but they refuse refund your payment since you did not
repeat the cancellation.