Complaint / review text:
I went to to Great Clips as I have once before, the hair cut was great and liked it. I had spent 2 years growing out my hair from my own mess up and you mean slowly growing. One week ago, I went to Great Clips for a nice touch up hair cut. I walked out and came home and literally cried! My wavy curly hair that used to be between my shoulders and mid back, a little thin and curly mostly was gone!!! The back is so so short that it's barely passed my neck line and the sides were uneven and just below the jaw, not to mention the bangs were super short and hacked too. Two days went by, you could not handle it. I called the manager and went in so she could clean it up and to show her what this lady stylist did. The Manager at Great Clips apologized. My response was, you can't bring hair back.