Complaint / review text:
EBay Buyer Protection - Order ID# 065661868617
Dear Steven Clark,
You are receiving this e-mail because Celly Dow, has selected eBay Buyer Protection to handle a secure online transaction with you.
Item Title Estimated delivery Quantity Price Insurance
2008 Can-Am Bombardier Outlander MAX XT Camo
Free Shipping & Handling
1 $1,500.00 Yes
Remaining balance: $0.00
Name: Celly Dow
Address: 6647 Bedford Avenue
Country: United States
Name: Steven Clark
Address: 801 Jay St.
City: St. Cair
Country: United States
How to make the payment:
Payment must be submitted via Western Union to a designated eBay Financial Agent in charge of this transaction.
Through Western Union money transfer services we can guarantee you 100% protection and insurance in this transaction. EBay will secure the payment until the buyer receives, inspects and accepts the vehicle. Or, if it will be the case, eBay will refund the
payment to the buyer.
For security reasons the Western Union money transfer needs to be completed in person at any Western Union location.
If you need help in completing your payment, or you are unable to find a Western Union location, please call eBay Customer
Support Department at:
You can also pay with your debit card at the Western Union office.
Make the payment in cash using our eBay Financial Agent details (check below for the agent details).
1) Western Union Money Transfer is designed mainly for sending cash to friends and family in need, so telling them you are
sending the money for an auction you will receive telemarketing calls from automotive companies and junk mail.
2) When making the payment tell them you are sending money to a relative or a friend in order to avoid telemarketing calls and
First Name: Dallas
Last: Name: Floyd
Address: 1077 E Benchview Dr
State / Zip code: UT, 84404
Country: United States
Once the payment is made, please confirm it by calling our Financial Department at: 1-866-415-1429.
Payment Guarantee Policy:
How it works:
eBay's Payment Guarantee Policy is a unique benefit that offers you protection from unwarranted refunds, allowing you to accept more high risk orders. For all eligible transactions, we will completely reimburse you for any refunds resulting from claims of
unauthorized purchases and non-receipt of goods.
Verify an order's eligibility:
eBay sends an invoice to a buyer only after our Financial Department has verified all the following information:
-paperwork of the vehicle, including ownership and clear title
-seller's information and proof of ID
-Possession of the vehicle that is being sold. We do not initiate a transaction until we have the vehicle stored in our warehouse with all the paperwork.
The item is currently stored in our storage facility number 11 in Omaha, Nebraska.
EBay Buyer Coverage:
Buyers who pay for qualified physical goods using eBay are eligible for a coverage up to $20,000.00.
EBay has built up a base of millions of satisfied customers over the years through an intense focus on being responsive to their
concerns and acting quickly to resolve any outstanding problems. The vast majority of customers never need to use the A-to-Z Guarantee reimbursement program, but for those who do, the guarantee claim gives customers a greater sense of trust and
confidence in shopping from the broad range of sellers.
Protection and refund:
Once the vehicle is delivered, the buyer has a 5 days inspection period. After the inspection period is over, the buyer will contact
eBay with the results of the inspection. If, for any reason, the vehicle does not pass the Purchaser's inspection, it will be returned to
the seller, on seller's expense and the funds will be returned to the buyer, in full in within 24 hours, using the same payment method, Western Union transfer.
For safety reasons the payment details will be dealt with the utmost security and will not be handed to any third parties. EBay will be
in full control of the funds as soon as it reaches our trust fund account, so we will be able to protect and guarantee your funds. Once
the funds have been sent to our trust fund account, no one but the Purchaser will have access to it.
EBay will release the funds to the Seller only after the Purchaser receives and agrees with the item. Should the Purchaser need a
refund for this transaction the amount received will be sent back via Western Union transfer. The account is managed and supervised
by eBay's Financial Agents.
For any questions contact eBay Support Department: 1-866-415-1429.
We are available at the following hours:
6:00 AM to 10:00 PM Mountain Time Monday through Friday
6:00 AM to 6:00 PM Mountain Time Saturday and Sunday