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Complaint / review / scam report
Red Pepper Book Company
Pathetic Service - No Service

Complaint / review text:
I ordered my son's text books through Wendy at Red Pepper Books. There were 6 e-books and 2 hard copy books. I had to call twice and send 3 emails before I eventually received the e-books on the 3rd day my son had already started school. The 2 hard copy books he needs urgently as they are starting to use the one this week. I have sent emails once again and tried to call. My emails get read but not answered. I call and it rings and then someone puts the phone down on me. I have tried sending an email to the customer complaint email they provide on the website and not even that has been read or answered. I must add that I have paid for these books well up front and still no one bothers to come back to you. I will be informing my son's school to stop referring them as a supplier as they don't deliver. I would like my money back as I am now forced to source the books from another supplier. This is ridiculous as it is my sons education they are messing with and embarrassing him and me for that matter.
Jillian Parry

Contact information:
Author: Contact with Author

Offender: Red Pepper Book Company

Country: South Africa   State: All Country   City: Helderkruin

Category: Miscellaneous


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