Complaint / review text:
Online order # has been the most difficult ordering experience ever! I placed an order and as of today January 13,2014, I have not received it. I contacted Starbucks.com on January 09,2014 with no reply. I contacted Starbucks on January 13,2014 and I was informed that my order can't be fulfilled. I asked to speak to a Manager and one was not available. Why does your company offer product that can't be fulfilled to their Customers? I will be awaiting an immediate response for your company to fulfill this order as promised.