Complaint / review text:
I preordered Monster Hunter 4 Collector's edition back in Sept. 11 of 2014 and the game is set to release in Feb. 13 of 2015. When Feb. Came around, I check my Gamestop account and notice that my order history didn't show my pre-order. I decided to go to my local store and ask what is going on? They told me to call customer service because they can't find any information on it. I called customer service and have been on hold for more than an hour now and still now word from them. Also, my method of payment was paypal, so I have a paypal confirmation that I did put the order in.