Complaint / review text:
Scheduled appointment on 2/18 for 2/23 between 1:00 pm and 5:00 pm - told them to call me at work - they agreed to call 1/2 hour before technician arrived. At 3:00 pm I called home voice mail and heard message from A&E cancelling appointment. Called them and was told their technician had called in sick. Rescheduled for 2/26 between 1:00 pm and 5:00 pm. Received message at 1:00 pm on 2/26 confirming my appointment for 2/27. Called and told them my appointment was for 2/26. They said they had it down for 2/27. Told them I wasn't going to be home on 2/27 which is why I made the appointment for 2/26. Their next available appointment was for 3/4. Told them to never mind. Called Lowe's and rescheduled with actual GE appliance technician. Hope they show up.