Complaint / review text:
I received a charge in my local telephone provider's bill (Bellsouth) for $18.70. It corresponds to a 13-minute collect call from Mexico City, made on February 24,2006. We know no one in Mexico. We have not placed or received this call.in fact, we were out of the State at the time that alleged call took place, and can provide evidence of it. Since someone has to be there to accept a collect call, this charge makes no sense whatsoever. I called Bellsouth and, following their instructions, ILD Teleservices. They were unable to give me any explanation and said that the only thing they can do is to block calls to my number from their company from now on. This is unacceptable. I want this charge to be refunded.