Complaint / review text:
Your return policy is the worst. I bought a casual dress for this summer, I got home and went to hang it up in my closet and noticed a HUGE hole in the front of it. I never got to try it on, never got to wear it at all, it still had the original tags on it, and I still had my original receipt. I went to return it 2 days later, and they would not allow me. I was a loyal Ross customer but after this? I don't think so. Your return policy sucks. Gordmans is bigger, has more options, better quality, and a 2 month return policy with or with out tags and a receipt and they allow you to return damaged items. Get it together Ross.