» » Simmons Bedding Company | 1341425

Complaint / review / scam report
Simmons Bedding Company
Simmons Mattress does not honor their warranty

Complaint / review text:
I bought a Simmons mattress about 5 years ago. The edge of it is sagging almost 4 inches on the side.

This is not normal wear. I have been trying to get Simmons to honor their warranty for 4 months now and they refuse to acknowledge. I sent a message to their customer service and they said I had to send it to the place of purchase. I sent it to the place of purchase and they said Simmons was terrible at responding to issues.

I sent it to the company a month later and they said I had to tell the seller again.

The seller tried to get the representative to do something, but that has been completely ineffective I now have to go to court to sue them. NEVER buy from this company; they don't live up to there written warranty

Contact information:
Author: Contact with Author


Offender: Simmons Bedding Company

   State: Texas   City: Dallas
Address: 1 Concourse Pkwy. , Ste. 800
Phone: 18773999397
Site: www.simmons.com

Category: Miscellaneous

comments

Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.