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Complaint / review / scam report
Simmons Bedding Company
Claims agains Simmons Beautyrest Pillow top mattress not honored

Complaint / review text:
I tried to file a claim on our Simmons Beautyrest Pillow top mattress but the process was made impossible by the claim process due to unrealistic demands. I have been told that even if we were able to comply by all demands that the process would still cost us more money in shipping and handling that it would not be worth our trouble.

The pillow top memory foam with get failed and the mattress has deep indentations. It is a clear and simple problem but the photos that are required need for us to hire someone to take apart our king size bed to show the bed frame.

Simmons even did not like the photos of my plastic ruler used to show the depth of the indentations. Forget getting any results from any claim.

Contact information:
Author: Contact with Author


Offender: Simmons Bedding Company

   State: Nebraska   City: Elkhorn
Address: 1 Concourse Pkwy. , Ste. 800
Phone: 18773999397
Site: www.simmons.com

Category: Miscellaneous

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