Complaint / review text:
I've tried to use JoAnn coupons at Michael's twice in the past month. I wasn't "allowed" to use a 20% discount on my entire purchase or a 60% discount on one item coupons, even though Michael's offers the same discounts periodically. I was told only 40% and 50% discount coupons from other stores could be used. (And they kept my coupon!) I can't find this policy stated anywhere. The only policy info I see is "accepts competitor's coupons." Is this Michael's official policy? Clarification would be appreciated, so shoppers can plan accordingly.