Complaint / review text:
Finally got through the warranty process thought I would get a new bed. The idiots of the company didnt build a new box spring.
So now I half to wait another month (with no place to sleep) for them to build the right box spring and mattress! Longest most impossible warranty process ive ever seen. Never again will I buy a simmons product!
They admitted it was there fault but I still am the one suffering. Wourst mattresses warranty and customer service!!