Complaint / review text:
I added 200 minutes to my TF Android phone, minutes tripled as per my contract with TF, bringing my total talk minutes to 9295, I have the text to confirm. Updated my balance two days later, notification text shows a deduction of 3957 minutes, lowering my total talk minutes to 5328!!! I did not use almost four thousand minutes in 48 hours! Called tech support, and after two transfers was told that they would not be restoring my minutes because it never happened. I told them that I had the texts showing the loss, and they said that was impossible and they would be doing nothing to help me. Seriously. I have the texts! From them! But it never happened. Basically, they STOLE 3957 minutes from me and I have no recourse. Use a different company, this one is all kinds of crooked.