Complaint / review / scam report
Ryland Homes
Michelle McCormick, Design Center "consultant" (RYLAND BUILDER)

Complaint / review text:
Nice person but very little attention to detail.

Made multiple mistakes in placing option orders:

1. Requested to have a laundry sink, she forgot to mark it down!...

So NEVER got placed. Claims we never told her!

2. Ordered a bathroom countertop/backsplash base on a sample that

Was NOT in anyway reflective of what they actually installed. We had to pay the builder to remove AND replace!

3. Finally, ordered a built in refrigerator with panels that she AGAIN overlooked including in our options list!

This is my 3rd new home in the past 15ys and have never dealt with such

An incompetent person, period...

Contact information:
Author: Contact with Author

Offender: Ryland Homes

   State: California   City: Mission Viejo
Address: 24025 Park Sorrento # 400
Phone: 8006381768

Category: Miscellaneous


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