Complaint / review text:
Nice person but very little attention to detail.
Made multiple mistakes in placing option orders:
1. Requested to have a laundry sink, she forgot to mark it down!...
So NEVER got placed. Claims we never told her!
2. Ordered a bathroom countertop/backsplash base on a sample that
Was NOT in anyway reflective of what they actually installed. We had to pay the builder to remove AND replace!
3. Finally, ordered a built in refrigerator with panels that she AGAIN overlooked including in our options list!
This is my 3rd new home in the past 15ys and have never dealt with such
An incompetent person, period...