Complaint / review text:
I am so dissatisfied with this game system. It has not worked properly since I opened the box. Sony customer service sucks royally. I've had to send this system back for repair two times and I now have to send it in a third time because it is yet again malfunctioning. I asked the customer service rep to replace the system altogether and extend my warranty to me at no additional cost, since the system has sucked since day 1. He was of no help at all except to send me another box and be gameless for yet another month. I'm so disgusted and I plan on telling everyone I know closely and in passing never to buy from Sony.