Complaint / review text:
Placed an order with cymax, that was never recieved. They told me to check with neighbors and nver got back with me.
Two weeks passed, called again they stated they would be emailing me. The email arrived only to ask me to check with neighbors again. I then asked for a refund supervisor stated that it would be processed. Only to call a week later and nothing has happened.
Not even the start of a refund on my behalf. Their excuse for not contacting me was they are an online company.
They dont make ant type of phone calles. This has been going on over a month with no progress