Complaint / review text:
Lowes hired a lax fence company to install a fence and two gates at my house. They failed to install the support rods on the back of the gate and the gate blew down only two months after install.
many employees came and as greed the fence company botched the job. Then the fence company rep came out and took the gate, promising to repair it and bring it back. Now Lows is claiming the gate was hit by a car but cannot prove it because their fence company threw away my gate that they promised to repair. It was not their gate to throw away. If it had been hit by a vehicle as they claim, that would be their evidence, but they cannot prove it. That claim came from them after they had disposed of the gate.
I have filed a report with complaint, an online site for all to view how Lowes did the job wrong and are insisting I pay a second time for it to be done correctly. They do not call as corporate promi $es they will and say simply that they cannot afford to install the gate again. Refuse to return my gate they took. I don't believe they threw it away. They took the gate so they could claim it was hit by a car. This is not good business. I paid for a professionally installed gate and I did not get one.