Complaint / review text:
Hi. I used Quicken from the beginning and follow the path of versions - French version in Quebec. It was fine.in 2011, Intuit stop producing the French version - sad but that was ok with me. I even upgrade to Quicken 2013. Found some bug report them... I was talking to people that was just trying to get rid of me. Support at the time was bad. Yesterday, I decide to upgrade to Quicken 2015, download the installer after my credit card was billed 57$.
I installed the new software without problem. When I tried to convert my data file from Quicken 2013 to Quicken 2015 I had a message telling me that I'm using feature not include in the new version, what? I tried to find help on Intuit web site but it seems that there is no support for Quicken. Try to get someone on the phone, I was told that they cannot help me with Quicken. Try to get my money back, not possible I cancel the transaction on my credit card. Too bad Intuit, I'm quitting. Your support is null. Your software was good but now.