Complaint / review text:
Literally the worst customers service I have ever experienced. They have a scripted automatic email that they send to customers who have a complaint about their online order. After almost 2 months of waiting for them to mail an issue to me (and them having charged my credit card for it), I still do not have it. And all they can respond in a email is "It will be shipped shortly We apologize for the inconvenience caused to you. Your patience is appreciated." I have separate 3 emails that say the EXACT SAME thing. Pitiful. Worst customer service ever. Won't ever buy anything else from them again.