Complaint / review text:
Anderson SC. Went to go get my hair done and when I wasn't happy with the service I was treated badly but the whole staff especially the hair dresser. She was furious she had to fix the mistake she herself had made with my hair. I was in tears very upset that I was gonna have to walk around with messed up hair and not one person in there was concerned just acted like I was a bother. The hairdresser was so petty and immature she tried pulling my hair as hard as she could and using the hottest water possible to rinse my hair. I spent good money there and not only that I also had traveled 50 some miles to come to this Ulta. I'm so disgusted! I even asked for the tip back that I had left the hairdresser and was told no. I will make sure to tell everyone to never waste time or money in that place. As a hairdresser you should care about making your client look and feel good. Getting your hair done should be a fun experience and Lindsey and the rest of the Ulta staff ruined it for me.