Complaint / review text:
Ordered 8 skylander characters 2 weeks ago, all items showed "usually ships within 24 hours", it's been 2 weeks and only 1 item has not been shipped. Called to see what's going on with the last item. Was on hold for 1.5 hours before someone answered. Was told that the last item is being shipped from a different warehouse and that will ship soon. Was not able to give me a time estimate and nothing else she can do about it. Marina was very rude and told me to either cancel or keep waiting.