Complaint / review text:
Their customer service is one of the worst I have ever encountered. My site is repeatedly hacked by viruses which insert hidden iframes into my code, and they seem to be able to do nothing about it. Their service guys take 24 hours to respond, and even if you have provided all the details, they again ask you the same standard questions. Its so frustrating that I am tearing my hairs out. The world's biggest hosting service provider cannot keep its servers secure, what a joke.