Complaint / review text:
I am a member of an online chat space called imvu. Originally they began as an Adult 3-d Chat space. Although free to enroll you do have to purchase credits with Real money via C. C or in store purchase. Recently the Company Began opening the chat to those 13 and over. They took on new Policy Changes these changes called for the Re-rating and working of the Virtual Goods. Upon the re-rating, Items in the Personal inventory of The client such as myself were removed with no reimbursement.
Now although they tell you that the credits belong to them and are at their discretion to reimburse or not they do not tell you that if you purchase an item in the catalog that does not meet the standard of the V. G. P that you will not be reimbursed. Now you get 1000 credits per 1 dollar. So if you purchase something for 15,000 credits it cost you 15 dollars real dollars. If it gets re-rated then they remove it from your inventory and do not reimburse you whether in credits or equivalent item or real money.in short they steal from you.