Complaint / review text:
I have a complain with Ashley Furniture. I purchased a couch from Ashley furniture on 11/29/2006.
The couch is now 3 years old and the back cushions that are attached are bulging out and they are about 12" thick. The couch is very uncomfortable due to this and looks terrible. I have contacted the company and was told that the couch is out of warranty and they are sorry there is nothing they can do about the problem. I live alone and havve no kids or pets.
The couch has been used very little since it was purchased. It is of very low quality. I want to get the word out that if my couch is any indication of Ashley Furnitures Quality in 3 years that consumers need to be aware of the quaality of what they are purchasing. The company is obviously not willing to stand behind what they sell.
I paid almost 600 dollars for a couch that I could not sell or give to the salvation army. Buyer beware is all I can say about Ashley furniture