Complaint / review text:
My son purchased an Acer Aspire in the summer of 2008, first the battery pack went... Acer replaced it... But we had to pay to have it shipped. Then the computerr would not log on... It Kept coming up with check cable. What ever in the heck that ment! Any ways it was sent back to Acer, and we paid to have it shipped! They shipped it back to us 2 weeks later. A note attached stating they had repaired the DVD burner in the computer... Which did not work either. Nothing else was done to it. We Keep trying to contact Acer and all we keep getting is it is no longer under warranty! Well if it had been repair appropriately we would not have been calling. I have asked to have a supervisor contact me and no luck there either. WE have been trying to contact someone at Acer for 5 months now trying to get this computer repaired. With no avail. Obviously they just want your money! Never buy and Acer again... Have had much better experience with HP and their service department... Never have to pay to have their computer shipped and supervisors always return your call! Do not buy acer!!