Complaint / review / scam report
Serta is selling defective mattresses and will not honor their warrantys
Complaint / review text:
Serta mattresses sag very badly after only a few months and Serta uses ridicules loopholes to get out of honoring the warranty they offer at the time of purchase.
Even if you get another one, it will likely have the same problems, then what?
We felt confident Serta was reputable company and that a $2000.00 mattress would be well made. Wrong!!!
Just don't buy a Serta mattress! Save your money and the stress of fighting with them. Not to mention the many miserable nights trying to sleep on a sagging mattress.
The technician they sent out measured a 2 1/2" dip in the middle of our mattress but, because Serta will not honor the warranty, we now have no choice but to throw away our $2000.00 8 month old mattress
What a scam!
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