Complaint / review text:
I had to have my mother board replaced because it died completely, so I sent my computer to Acer. My computer by the way is an Acer Aspire 9303WSMI. This would cost me £240 because it was out of warrenty, so after paying I was told it would take ten working days (NO) it took eight weeks. After trying to get through to the service centre for all this time and getting someone who could not understand anything I said as I had to keep spelling everything out for them I got really pissed off. Eventually I got my computer back, They have fitted a new motherboard but now my CD ROM drive does not work nor my Intergrated card reader so once again I contacted acer support. During this time I have moved to Denmark. They have told me they cannot deal with my enqiury because I am not in England and this, so I contacted my local Acer support centre in Denmark only to be told they will not rectify what the service centre in England have cooked up but they would repair it and it will cost me another £200. This is nothing but bull I have had such a run around with these poeple I'll never get one of these pieces of crap again. Anyone thinking of buying an acer computer DON'T.