Complaint / review / scam report
Was an on and off customer for a few years (5) as i wen...

Complaint / review text:
Was an on and off customer for a few years (5) as i went to college untill this year i decided to canncel my account like i usually did to go home after Grad. This time my modem was labeled as a rental modem, the one I had been using for years and they demanded i return their property.

Talking with customer service it boiled down to "do you have a receipt?" and being a student I don't nessisary keep receipts from 4 years ago. They informed me there was absolutely nothing that could be done without that peice of paper no mater how improbable it was that i had rented the same modem (Serial Number) for my entire shaw lifetime (never returning it after i'd cancel for the summer before either) it was now a rental.

I am going to have give them my modem that they seem to want so badly or pay 300 dollars... So congratulations shaw you muscled my old modem away from me!

Contact information:
Author: Contact with Author

Offender: Shaw

Country: USA
Phone: 4037506990

Category: Miscellaneous


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