Complaint / review text:
I e-filed both, state and federal taxes at the same time using Turbo Tax. State taxes were promptly accepted. The IRS rejected my return because prior-year AGI did not match. As recommended, I obtained IRS filing PIN. I cannot file my IRS return, because the Turbo Tax system keeps flipping me back to the same page. Turbo Tax screen says that there is a problem and they presently have no solution but are looking for one. It's been 3 days. I re-try daily and the Turbo Tax system keeps looping me around. I have sent several e-mails to the Turbo folks and received no reply. I cannot file. The system is stuck. What to do?