Complaint / review text:
I have never dealt with a company that is so rigid. The primary care doctor can only refer to a specialist in his small network of doctors. If you see the specialist and and do not feel comfortable with the doctor, there is NOTHING you can do. I have called Humana several times and also called Medicare. I have pleaded with the primary doctor to refer to a different specialist and according to him, he has a contract with Humana and cannot refer outside of his "network" of few doctors. I have contacted Medicare and they are unwilling to help. The primary care doctor has also contacted Humana and they do not help. If you are looking for a medicare supplement do not choose humana hmo... They will not listen to your complaint and will not offer any help.