Complaint / review text:
GoDaddy lost my domain name. Even though it was locked, GoDaddy still allowed a transfer to a different registrar to proceed. When I called their "support" number, after waiting on hold for 10 minutes, some arrogant guy (wish I remembered his name) got on the line and basically blamed me. When I told him the domain was locked and that it was against ICANN rules to allow a transfer to occur, he said, "Do you think the world's largest registrar wouldn't know ICANN's rules?". I asked for a supervisor and he said he was the supervisor. I can't believe GoDaddy customer service treats people this way, and I can't believe there is no recourse for their mistake. Stay away from this company!!!